Consultation at Vet-Concept

Can I talk to a vet at Vet-Concept?

The consultation and order acceptance is carried out by our trained veterinary staff and under no circumstances is a substitute for a vet’s appointment, during which the animal can be examined on the premises. The vet-concept vets are off the premises at meetings, seminars and training courses and cannot be reached by phone. If you have any questions that our technical advisers cannot answer immediately, they are happy to clarify the points and call you back.

What types of pet foods does Vet-Concept offer?

Our range consists of wet food, dry food, supplementary feed, cereals, chews and treats.

Is a mixture of dry and wet food recommended?

Depending on the four-legged friends, feeding dry and wet food is definitely a good way of feeding. Please contact our distributors to discuss any questions on mixing.

What view does Vet-Concept take on feeding dogs and cats a vegetarian diet?

The trend of the vegetarian diet is not supported by Vet-Concept due to recent nutritional findings. However, our specialist consultants are happy to assist you if you would like to order articles from our vegetarian food range and have any questions about the products.

What does Vet-Concept say about raw feeding?

Entirely or partially feeding cats and dogs raw or home-cooked food is a large undertaking. We recommend the continuous care of a competent vet in any case if you have opted for this type of feeding.

What does Vet-Concept recommend for puppies?

To support healthy development and steady growth, puppies and young dogs need a particularly high-energy and tasty diet after being weened from mother's milk to solid food.

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What does Vet-Concept recommend for kittens?

For harmonious growth and vitality, after weening kittens and young cats require a particularly high-energy and tasty food. The ideal basis is animal protein. The use of easily digestible proteins and many natural ingredients optimally caters for the nutritional needs of growing cats.

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What does Vet-Concept recommend for adult dogs?

After the end of the growth phase, we recommend a follow-up diet for adult dogs that is adapted to the respective four-legged friend and its needs. A balanced protein supply and highly digestible supplied substances continue to play a major role in our recommendations.

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What does Vet-Concept recommend for adult cats?

For adult cats, following on from the kitten food we recommend an adult formula to maintain vitality. An active and efficient metabolism requires food with appropriately high levels of energy, protein and balanced minerals. Easily digestible proteins and many natural ingredients are particularly appropriate to the needs of active cats.

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What does Vet-Concept recommend for pregnant bitches and cats?

Pregnant and lactating bitches and cats need more nutrients and energy to feed their growing progeny. For example, excessive weight loss during pregnancy may reduce milk production after birth. Therefore, we recommend feeding the mother with puppy or kitten food right from successful mating, or appropriate supplementation of tasty supplementary feed with higher nutrient density.

What does Vet-Concept recommend for senior cats and dogs?

We recommend a food with high acceptance, a healthy protein content and moderate, high quality fat that is adapted to the often moderate metabolism, the lowering of exercise and the occasionally slight lessening of sense of smell in senior animals. Selected supplements of certain herbs, fibres and minerals can support the immune system as well as the gastrointestinal system and the metabolism of older pets.

What does Vet-Concept recommend for overweight cats and dogs?

A well-balanced, low-fat and satisfying diet can promote optimal body condition. A deliberately low energy content from high-quality animal proteins can be used to support overweight pets, as well as selected ingredients, such as taurine, L-carnitine or New Zealand green lipped mussel for additional support of fluid balance, effective muscle work and joints.

What does Vet-Concept recommend for cats and dogs with sensitive gastrointestinal tracts?

In case of gastrointestinal disorders, after checking with the vet we recommend a delicious diet with high digestibility, so that the nutrient supply and recovery phase is supported. Relief of the often irritated mucous membranes and the pancreas is also advisable. In such cases, a balanced fat content and dietary fibre are ideal as supplementary feeds.

What does Vet-Concept recommend for cats and dogs with liver complaints?

Pets with liver disease have particularly high dietary demands. A well-balanced, tasty and copper-controlled diet can help regain fitness and good physical condition. A moderate but very high quality protein content of animal origin, easily digestible carbohydrates and a high content of essential fatty acids take into account the needs of these cats and dogs. Additional metabolic support may be provided by supplements such as milk thistle seeds, taurine and L-carnitine.

What does Vet-Concept recommend for cats and dogs with kidney disease?

In chronic kidney disease, the kidneys usually lose their ability to naturally detoxify the organism. The excretion of harmful metabolic end products is insufficient, depending on the degree of the disease. Pets with kidney diseases can be supported by a low but highly digestible protein content and a minimum of phosphorus and sodium. Omega-3 fatty acids relieve inflammation and L-carnitine ensures the best possible preservation of body condition.

What does Vet-Concept recommend for dogs and cats with heart disease?

In old age, the heart can become very stressed by increased stress or weight problems, but also by special physical requirements. Hand in hand with an adapted exercise programme, L-carnitine and selected nutrients and phytochemicals, such as hawthorn, can help to promote stamina and fat burning and to support the muscle breakdown. Vitamin E and selenium promote important functions in the protection of cell membranes from harmful oxygen compounds.

What does Vet-Concept recommend for cats and dogs with diabetes mellitus?

The diet of diabetic dogs and cats should help maintain blood sugar levels. A consistent and well-balanced, high-protein and carbohydrate-controlled diet can help regulate glucose supply. It should have a very low carbohydrate content with fast glucose release, a high proportion of animal proteins and optimal palatability to ensure its regular intake.

What does Vet-Concept recommend for cats and dogs with urinary tract diseases?

A low but very easily digestible protein content, a low magnesium content and urinary acidifiers help dissolve struvite stones. The special formula of such a diet helps increase the urine volume so that the urinary organs are increasingly flushed out. This reduces the risk of a recurrence of struvite stones and calcium oxalate stones. The ideal diet promotes a urinary pH of 6.2-6.5.

What does Vet-Concept recommend for cats and dogs with allergies?

Four-legged friends with nutrient intolerances have particularly high dietary demands. For the best possible compatibility, a balanced metabolism and the maintenance of their fitness they need a well-balanced, easily digestible food with moderate amounts of fat and protein and a balanced content of essential fatty acids. This optimally takes into account the needs of dogs and cats with nutrient intolerances. The formula of such food ideally contains only one animal protein source and selected carbohydrate sources. Treats and chews should also be selected.

What does Vet-Concept recommend for cats and dogs with joint problems?

In young dogs and cats, growth is the biggest challenge for bones and joints. In large and very large breeds, the musculoskeletal system in particular is under a lot of pressure during this phase. An over-supply of protein, fat, calcium and phosphorus additionally accelerates the growth and thus creates even more stress. The right amount is key. A well-balanced diet and a proper exercise programme are the ideal conditions for healthy bones and joints. Obesity, on the other hand, causes just as much damage as an excess of physical stress.

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What does Vet-Concept recommend for cats and dogs in a recovery phase?

Sudden high stress on the immune system, bones & joints or the metabolism can be exhausting. After injuries, surgical procedures or viral and bacterial infections, cats and dogs also need some time and rest to physically recuperate.

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What does Vet-Concept recommend for parasitic infestations of cats and dogs?

The unwanted lodgers are often invisible to the naked eye. It is thus important to observe the dog and cat at home, in order to react as quickly as possible to a parasitic infestation and to avoid complications.

Mites, fleas, lice, ticks and worms are the most frequent unwanted guests for our four-legged friends. To be sure about what kind of parasite it has, if any, always consult a vet.

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What does Vet-Concept recommend for fussy cats and dogs?

The highest quality food cannot is no use if the cat or dog won’t eat it. However, food acceptance by our four-legged friends is influenced by many factors.

In the event of acceptance problems without a medical cause we therefore above all recommend consistently offering the food for roughly two days, always at the same times, and not giving any snacks and treats. If food continues to be refused altogether, the spurned meal may be made more interesting by adding small (but healthy) other components. For advice, please contact our specialist advisors on the free hotline 0800 - 66 55 220.

What does Vet-Concept recommend in stress situations for cats and dogs?

A visit to the dog school, a car trip, a vet’s visit, encounters with people and their own kind or a change of residence are just some of the many sources of positive or negative stress for our four-legged friends. If such situations are foreseeable, stress can be avoided or at least reduced by remaining calm and confident, observing safety precautions (e.g. in the car) and, if appropriate, administering supportive natural supplements. If you have any questions, please do not hesitate to contact our specialist advisors under the freephone number 0800 - 66 55 220.

What does Vet-Concept recommend when switching to new food?

Changes in energy demand and metabolism in the course of a cat’s or dog’s life sometimes make a change of diet necessary, as do changing needs in different life situations and, unfortunately, diseases. Not every furry friend can cope without help. If an abrupt change is not advised from a veterinary point of view, we always recommend mixing the new food into the old food for at least a week.

What does Vet-Concept recommend for cat and dog care?

Since cats and dogs have been living together with humans, different breeds and mixed breeds have developed from deliberate breeding and random mating. Build, coat texture, colour and length, facial expressions or erect and floppy ears are just some of the features that make up the appearance of any four-legged friend. The necessary care also depends on these characteristics. For advice on caring for your four-legged friend, please contact our specialist advisors at the freephone number 0800 - 66 55 220.

What do I need to know about the VetMate blood glucose meter?

For questions about using the VetMate blood glucose meter and its accessories, please contact:

Berger MED GmbH, Tel .: 0641 - 94 84 69 26, e-mail:

If the device that you purchased from Vet-Concept does not work or is defective, please contact our specialist advisers to arrange a return or replacement.